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How to Choose the Right Builder for Your Construction Project

5 June 2024 · By Angela Olsen

Choosing the right builder is critical in ensuring the smooth execution and success of your residential construction project. The choice of builder is more than likely going to be the most important decision in your project.

There are a number of ways to make sure that you are making the right choice. Set out below are some simple steps to carry out due diligence on your builder.

1. Attend Display Homes

Display homes are a perfect way to get a feel for design ideas and finishes and to take your time wandering through completed homes. Particularly in display villages where there are a number of builders ‘on display’, these are a perfect opportunity to compare builders and have the opportunity to speak to salespeople and get brochures on what the different builders are offering.

2. Do Your Research

Anyone with an internet connection can do some research online. Read the builders’ website, read reviews, see whether your builder is part of an industry organisation or has won any awards. The key with doing online research is to build up a picture of the builder or building company and to make a list of questions you may want to ask the builder directly.

3. Ask Your Network

If a friend or family member has recently carried out a residential build then ask them about their experience. Most people are more than happy to speak about their build process and what worked/didn’t work and what issues they encountered. So many builders are chosen based on recommendation; for this reason don’t be afraid to ask questions.

4. Ask Your Builder

When you are first liaising with a builder, feel free to ask them whether you can speak to any previous clients or whether the builder has any references. Not all builders will be comfortable with giving out the name of previous clients, but many have references or past clients who will happily have a chat. If the builder offers this then take them up on it; the more information the better.

It is helpful when you start corresponding with builders that you have a rough idea as to your budget; some builders will only work on high end homes or only work with specific architects, and if you are a first homeowner, you may simply be speaking to the wrong type of builder.

5. Follow Your Gut

This will likely be the biggest purchase/project of your life, so if you are not comfortable with a builder keep looking. There needs to be a collaborative relationship between the homeowner and the builder. If you feel that you are going to be ‘doing battle’ with the builder before any works have commenced on site, then go and find another builder.

If the relationship between the parties is pressured or stressed at the start of the works then it is only going to deteriorate as the works proceed, and nobody wants to end up in a dispute situation. Your choice of builder is going to set the tone for your entire project and it is essential that you feel comfortable with your builder and with their level of expertise.

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